A Primer on Agile and Scrum Development Techniques
Rapidly evolving environment? Changing business needs? A basic primer on how Agile and Scrum development techniques help IT professionals quickly adapt to changing circumstances. In 2001, 17 software...
View ArticleMethods for Organisational Change & Process Improvement - Interview with...
How do you get to the next level of productivity improvement? By not starting off with what you've got, says Derek Miers, BPM industry Analyst at Forrester Research. Businesses need to think about...
View ArticleA Formula for Calculating the ROI of BPM
Automation and standardization has benefit, but vague references to the possible value of Business Process Management (BPM) isn’t enough for your management team. You need hard figures. So how do you...
View ArticleCreating an Effective Team Charter
Too often teams spend a considerable amount of their valuable resources trying to figure out what it is they are supposed to do, writes contributors John Moran, Grace Duffy and Michael Rudis. Before...
View Article4 Common Process Mapping Mistakes (And How to Avoid Them)
Process mapping provides a structural analysis approach and a capability of delivering systematic outputs. But the effectiveness of process mapping is affected by how it is selected as the method of...
View ArticleSeven Deadly Sins of Business Process Management
You thought Business Process Management was a comparatively safe field. Think again! Stay clear of these seven deadly sins of BPM - to avoid eternal condemnation or the need to beg forgiveness. I...
View ArticleFour Ways to Combine Six Sigma With Theory of Constraints (TOC)
Many process improvement practitioners overlook the value of combining Six Sigma with Theory of Constraints, says contibutor Abishek Soni. Here are four ways to harness the synergy between Six Sigma...
View Article7 Steps to Using Prioritization Matrices
Lots to do but limited time and resources? Steve Bonacorsi looks at the seven steps to using prioritization matrices - especially useful in the project bounding and analyze phases of Lean Six Sigma...
View ArticleThe Role of Lean in Business Execution
Organizations need to learn how to link policy deployment with project execution methodologies like Six Sigma, and operational improvement processes like Lean, with measurement frameworks, like the...
View ArticleStep-by-Step Guide to Using Pareto Analysis
A disproportionately large percentage of errors or defects in any process are usually caused by relatively few problems. Pareto analysis helps identify those significant few problems so people can...
View ArticleUnintended Consequences and Why Documentation Matters
How many times have you reached the end of a quality or process improvement project only to be unsure of what has actually been accomplished? Here’s how better documentation can help, explain...
View ArticleA Process-based Approach to Fixing Healthcare - Interview with Steven Spear
What can be done to fix healthcare? In this Process Excellence Network interview, author and MIT Professor Steven J. Spear, talks to PEXNetwork.com's editor Diana Davis about how the healthcare system...
View ArticleQ&A With World's First Lean Comedian, Dr. Les Muda
Pad Thai diagrams and sustainable laughter with the world's first Lean comedian? Here in a PEX Network exclusive interview, Dr. Les Muda shares the secrets of Just-in-Time comedy, the impossibility of...
View ArticleSuperhero Process Improvement? The Five Essential Qualities of Leadership
Whether newly trained in a continuous improvement methodology or a seasoned professional the success of your team depends on how you approach your leadership role, writes contributor Dennis Narlock....
View ArticleThree Process Improvement Challenges for 2012
What does the coming year hold in store for Lean Six Sigma and process improvement practitioners? Today, the risks are higher and the pace of change is faster than even a couple of years ago, says...
View ArticleWhy BPM Is Not an IT Project
BPM is about getting business done more efficiently, more effectively , says independent analyst Ian Leaver at Forward Look. That means it’s not always about IT. Here's why. PEX Networ
View ArticleThe Insider's Guide to Using Histograms
Want to understand variation within a process at a glance? Look no further than a histogram. Contributor Steve Bonacorsi explains everything you ever wanted to know about this statistical tool but...
View ArticleLeadership and Lean Six Sigma at Chevron Europe
Eric Sirgo, General Manager of Operations at Chevron Europe, joins Process Excellence Network to talk about their Six Sigma Programme, and how they engage with their leadership teams. Editor's Note:...
View Article3 Reasons Process Excellence Matters to Pharmaceutical Companies
Did you know that 90% of time is wasted waiting for equipment to free up in pharmaceutical companies and in the last 5 years R&D costs doubled? Here are three reasons process excellence matters to...
View ArticleA Brief History of Quality: How the Concept of Quality has Evolved
Recent research from YouGov for the Chartered Quality Institute (CQI), which polled hundreds of the most influential people in the public and private sectors, found that 83 percent of them...
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